In just a few months, a woman from Toulouse’s energy bill has risen by almost 400% without her knowing the reason. (Cobanams/Pixabay)
It has been several days since a resident of Toulouse (Haute-Garonne) is overrun. And rightly so, in just a few months his energy bill has increased by almost 400%. But for his part, his supplier is no longer responding to his requests.
An increase of almost 400% since June 2021. This is the impressive rate of the last energy bill (electricity + gas) received by a resident of Toulouse (Haute-Garonne). The 30-year-old Mint Energie subscriber, who lives with her husband in a 100 square meter house, does not understand how the energy supplier in Montpellier can implement such increases, says
Toulouse news
†
This increase took place in several phases. Only in October 2021 will the couple pay 57 euros more per month. From April 2022, the increase will be EUR 251 per month. Hard to swallow for the Toulousaine who had chosen the company that supplies green energy
“by conviction”
† She therefore sought answers by e-mail, by telephone or even via Messenger. But these reactions, when they occur, do not satisfy Mint Energie’s customer.
Underestimated consumption?
One day she receives this reply by email:
“We noticed an underestimation of your annual electricity consumption. Enedis has indeed sent us an update of your annual consumption estimated at 8430 kWh »
† A version queried through the 1930s indicating that Enedis never intervened and that it consumes
“on average 125 kWh per month”
† The young woman does not hesitate to talk about
“scam”
†
In April, the energy supplier sent an explanatory email to its customers questioning the Ukrainian conflict in order to justify the galloping bill hike.
“Although Mint Energie is supplied 100% with green and French energy, our purchase price is determined by the European wholesale market: when gas and electricity prices rise in the market, this applies to all sources of energy production, including renewable ones. This prompts major energy suppliers, including Mint Energie, to change their rates »
justifies Mint Energy.
Since receiving this message, de Toulousaine has not received a response from its supplier. The latter could not be reached by the editors of the local news site. Moreover, the case of the thirty-something would not stand alone. Lots of messages left on the site
trust pilot
testify to it. For her part, the young woman is considering taking the case to court.
